The General Data Protection Regulation (GDPR) and Romanian Law 190/2018 grant you specific rights regarding your personal data. This page explains these rights and how to exercise them.
You have the right to obtain confirmation whether we process your personal data and, if so, to access that data along with information about how it is processed.
Request Access to My DataYou can request correction of inaccurate personal data and completion of incomplete data. You can also update most information directly in your account settings.
Request Data CorrectionYou can request deletion of your personal data in certain circumstances:
Data is no longer necessary for the purposes it was collected
You withdraw consent and there is no other legal basis
Data was unlawfully processed
Erasure is required for legal compliance
Note: We may be required to retain certain data for legal obligations (tax, accounting records).
Request Account and Data DeletionYou can request that we limit how we use your data if:
You contest the accuracy of the data
Processing is unlawful but you don't want erasure
We no longer need the data but you need it for legal claims
You have objected to processing pending verification
You can receive your personal data in a structured, commonly used, machine-readable format and have it transmitted to another controller.
Request Data ExportYou can object to processing based on:
Legitimate interests
Direct marketing (including profiling)
Scientific, historical research or statistical purposes
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
Currently, Hola25 does not make automated decisions with legal or significant effects.
Where processing is based on consent, you can withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.
Withdraw ConsentTo exercise any of these rights:
Send an email to: contact@hola25.com
Include your full name and email address associated with your account
Clearly state which right you want to exercise
Provide identification (to prevent unauthorized access)
We will respond to your request within 30 days (may be extended by 2 months for complex requests).
If you believe your data protection rights have been violated, you can lodge a complaint with:
Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP)
Website: www.dataprotection.ro
Email: anspdcp@dataprotection.ro
Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, București, 010336
Hola25 has not appointed a Data Protection Officer (DPO), as we are not required to do so under GDPR Article 37. For any data protection questions or requests, please contact us at:
Email: contact@hola25.com
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