Privacy and child safety
Updated July 29, 2026 · 2 min read
The Help Center explains where to find relevant controls and pages. Canonical legal policies remain the complete source for rights, obligations and deadlines.
Control data and preferences
Use account settings for available options and review the Privacy Policy, Cookie Policy and GDPR page for explanations about data processing and individual rights.
Report a safety concern quickly
Use the reporting action in the product or the contact form and provide factual information. For child protection, review the standards and dedicated child safety pages.
Frequently asked questions
How old do I need to be to create my own Hola25 account?
At least 16, under GDPR Article 8 and Law 190/2018. If you are under 16, a parent or guardian must review the child safety standards and contact Hola25 before you use the platform.
How do I use contact details on Hola25 more safely?
Use contact details only for the listing's purpose, avoid sharing sensitive information unnecessarily, and report problematic behavior through the product or contact form.
How do I delete my account and data on Hola25?
You'll find the deletion option in account settings; what happens to your data is explained there and in the Privacy Policy.
How do I exercise my GDPR rights — access, deletion, portability?
The GDPR page explains each right and the steps to take; use it as the complete source for any request about your data.
How do I report a safety issue involving a child?
Use the reporting action in the product, when available, or the contact form and provide factual information; for the full child protection rules, check the dedicated pages.
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